Lancaster Trading House Inc.1-800-USE-HEMP(USA Only) W/S Distribution

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Friday, August 18, 2017

Customer Comments

User Rating: 5 / 5

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March 9th - email: "Thanks for the awesome pretzels.  They have become a staple in my house" - Seth, Etna, NY

March 3 - email: "I'm starting to think that the pumpernickel pretzels are addicting...that hemp stuff...hmmmmm... :-) :-)"  Dr. Alan M, Columbia, MD

Feb,27 : email "Thx again for your assistance in getting the jam. I really appreciate it. I will spread the word. " Dr. Connie P, - Lancaster, PA

February 7th - email: "Yum" with photo attachment of Natalie's Fruit Jam - Lisa A, Lancaster, PA

Feb 2, Email: Great talking with you today...you have really good products that are both healthy and taste great (hard to come by these days)...looking forward to trying the hemp seeds...thank you for getting everything in the mail today...much appreciated...Dr. Allen M, Columbia, MD 

January 27, -Email: Thanks very much and all the best- Jamie Saft p.s. your Hemp pretzels are the best pretzels in the world, and one of my favorite foods period. SOOOOOO good, Kenohotan, NY

January 14th - Payment note: Hi What a pleasure doing business with you! Thank you; LouiseB, Gettysburg, PA

December 23, - Payment note: Thank you! The pretzels are awesome!, Marybeth, Hatfield, PA

November 22, - Payment note "Your pretzels are great" Eric Q - Bethlehem, PA

November 18 - Payment note "Thanks again for the nice prices" - Vanessa, Philadelphia

October 29,  - Card: "My daughter loves the bracelet you sent & I loved the Granola bar. I'll mention them to Vince (Whole Foods Market) - Anne, Pittsburgh, PA

October 27,  - Mailed: "Many thanks for the Hempzels. The lightly toasted hemp seeds w/sea salt are a treat" - Joe L, Lexington MA

September 21 - Emailed: MessageType: Praise Subject: Products Comments: "Bought your spread and jam at the PECO fair this past Sunday. They are AWESOME!!!! I've been putting the jam on everything I can. The nut spread is great on my waffles too. Can't wait to try the pretzels. Username: Jackie G

July 27 - Emailed - Comments:  " I LOVE your Horseradish Honey Mustard! My husband & I bought some at the 2009 PA Farm Show and went crazy over it! Even our 7 yr. old is addicted to it! It goes great on sandwiches, soft pretzels, hard pretzels, cheeses and anything else you want to put it on! Fantastic!"
Jennifer A - Camphill, PA

May 22nd - Mailed  "Shawn - Thank you so much for the Natalie's Hemp & Berry Bar. It was very delicious. The Baklava was extraordinarly delicous. I will definetely order more. I really like the hemp seeds. My sister is my guardian angel for turning me on to this. Thank you for your reasonable prices." Angela, DE

May 8th: - Emailed: Hey!  I just wanted to thank you for the order.  It was my first time ordering from Hempzels and I must say words can't describe how I feel about your baklava.  Amazing just doesn't say enough!  It was so good I had to take some to my grandma (who turns 95 in 2 weeks!) for her to try and she approves as well :) I'll definitely be ordering more!  Oh and the mustard was really really good too.. I put some on a polish sausage and was like yum!! Just thought I'd share.  And thanks for the free organic granola bar, I kinda like their flavor better than the Ruth's bars and that says a lot because I love Ruth's bars!  Keep working to free the seed, you're doing fabulous!   Peace, ~Lucy (State of Georgia)

April 5, - Phone Call: Hi Shawn, "those hemp pretzels are like crack! Let me tell you - a place in Berkely Heights called Fresh & Wholesaome market had them now they don't, I'm jonesing for them, they have a very unique flavor - thanks for shipping them to me." Michael - New Jersey

- That is such a bummer about your manufacturer (Peanut Butter Hempzels)!  I hope you get it all figured out, we are absolutely crazy about them and so are our customers! - Kristen @ Authentic Creations, Missoula Montana

February 19th- Complaint:  Comments: "PLEASE PLEASE PLEASE!  Bring back the peanut butter hempzel nuggets!  I cannot tell you how disappointed I am to find they are not here on my second visit!  Please tell me when I might see them again!"  Username: KRISTIN M B

February 9th - 2009 - Praise "Comments: Best mustard ever, and the service is fantastic and very,very fast!" Miriam F, (Richland, NJ) - (SPH - thank you Miriam - we appreciate your business - spread the word!)

February 5th 2009, Praise Comments " Cranberry hemp bars are the best snack bars I have ever had " Miriam F, (Richland, NJ)

January 24, 2009 - Praise  Subject: Company Comments: We saw your presentation on the PA Farm Show. My wife and I were very impressed on how you presented the true facts and debunked the political fear factor. Keep up the good work. Get the PA farmers back to work. I grew up working on farms when I was in my teens and early twenties until the farms went out of business and now there are 1000s of acres of idle farm land and out of work farmers. It only makes sense to grow hemp. It will help the enviroment and put people to work almost over night. Good luck with your endeavour and buisness.     Username: Bill L (Pittsburgh area) - (SPH - thank you Bill, we want the farmers to have a choice - spread the word)

January 14, 2009 - PA Farm Show  Comments: What wonderful, important information you presented! I will definitely spread this information around and put forth my support for this green industry! Thanks for your efforts toward better world health. from  Peg   (SPH replys - thank you Peg - lets make a difference in 2009 & free the seed)

January 7, 2009 - From Website: Comments; Praise: Your horseradish mustard is by far the best my husband and I have ever tasted! We are hooked. I am glad to see I can order it from your website. I just purchased the last bottle from a local store who won't be carrying it anymore. They marked it down because the best by date was 04/08. I was just wondering if it is still ok to consume? Username: Jeanne (Teaneck, NJ) -  SPH Response: Judy, by now the potency has left the mustard, the product will be more apple cidery taste vs horseradish, it's always best closer to production date, keep it refrigerated & try it mixed with olive oil in a dressing. We need to do more sampling at the stores. Thanks for your comments.

Dec 30, 2008 - From the website; Comments: "Natalies baklava is delicious. i was happy to find a local hemp product. your website is very informative. thank you for being.Having eaten many hemp products i was impressed not only by the flavor but also the information on the packaging of the Hempzels PB pretzels, which were also great and obviously very nutricious. The hemp industry is trying to grow in many places thank you for supporting the growth." "Frances D."(from Delaware)

Dec 17th - Mailed "Still the best" - Stephen R (NYC)

Dec 17th - Mailed: "Thank you for the prompt service. We love the pretzels." - Larry G, (Oley, PA)

Dec 5, 2008 -  Emailed; My husband and I agree your Stix are the BEST soft pretzels we have ever tasted!  We immediately began thinking of all the delicious toppings and stuffings we could eat with them.  It looks like we'll finish off the bag of Stix quickly, so I'll definitely be ordering more very soon! - Thanks Pamela S. (California) -( SPH - notes: we ship all Frozen Stix FedEx Overnight if you don't live close to Pennsylvania.

Dec 2, 2008 - Emailed: Dear Hempzels, I feel it necessary to let your company know what a great job you are doing. Last month I tried your Pretzels and was blown away with the first-rate scrumptiousness and heartiness they had to offer. This product wsa the best I have ever tried and when I called your customer service number to ask them about the ingredients they went out of their way to make sure I was treated nice and got the information I needed. Your Pretzels were so lip-smacking and inexpensive that I decided to share it with friends and family members and do a demonstration on how fantastic they were. Sincerely, Sandy M. Waretown, NJ

NOV 29 - 2008 - Emailed: Comments Praise:"I usually don't like the taste of hemp, but I tried d a peanut butter pretzel at Sonnewalds in Spring Grove, and now I'm hooked, they are so good. My dog likes them too."  Margaret S - York, PA (SPH - thanks Margaret spread the word)

Nov 19, 2008 - Mailed: "Thanks for fast service, etc - Let's do it again soon!" - Best, Sanford - For Mother Earth 2, Hardy, AK

Nov 12, 2008 - Mailed with check: "So Speedy - Delicious! Thanks Jessie H (Zionville, PA)

Nov 9, 2009 - Email invite : 'I'm an owner of Town's Edge Art & Antique Market on the corner of Main St and route 10. I love your pretzels and would have loved for you have been there this Sat. We tasted your product at the Downingtown Eco Faire - soft Hempzels, Peanut Butter filled & Sourdough" Shelli H - Parkesburg, PA

October 4, 2008 - Phoned: I really like your Peanut Butter Filled Pretzel Nuggets, I buy them locally at Millers Natural Foods & at Rhubarbs in the past  & you are right, they are addictive in a good way, I look forward to buying them at Giant Foods in Elizabethtown,   they are a great product.  Joe W. Elizabethtown, PA

September 09, 2008 - Mailed: Thank you for your product, the food was great. Luba (New Brunswick, NJ ) Whole Food Market Princeton Customer.

JULY 1st, 2008 Emailed: We've already eaten the entire order!  Hempzels are so delicious, we'll never go back to regular pretzels again.  My husband is hooked on the Peanut Butter Filled Nuggets.
Before I became a vegan, one of my favorite desserts was traditional baklava.  I'm not exaggerating when I say your Natalie's Vegan Hemp Baklava is the best I've ever tasted!
The Raspberry Hemp is so rich and tasty, I've actually just eaten it with a spoon on a couple of occasions!
Ruth's Vote Hemp Bar has now become our favorite protein snack! We are extremely pleased with the quality of your products and the excellent service provided by your company.  We also appreciate the important work you are doing to raise awareness about the benefits of hemp.  Needless to say, we will be ordering from Hempzels again...soon and often!   Thank you!   Sincerely, Pamela S (California)

May 15, 2008 - Emailed: Subject: Customer Service Comments: customer service is excellent!!! You go above and beyond to accomidate.  Keep up the great work.  Username: Kim V (Canada)

May 10, 2008 - Mailed - "Thank you for teaching my daughter & being an example of trust - blessings - The Waltons - PS - See you next year I hope at the Fairie Festival" (Maryland)

April 21, 2008 - Shawn!!  You're AMAZING!!!...you really are!!  You've already shipped my order and you don't even have my money!!?!.....YET!!!!  It's 4:20 here in Mukilteo, and I'm on my way to the Post Office RIGHT NOW with your check!!  Anyway, I am SOOOO glad I finally ordered the Hempzels mustard....and VERY excited I got 3, PLUS the hemp seeds!!  Have a great week and thanks again for being so incredibly NICE!!!! Jan (Washington State)

February 20, 2008: - Email from www.grannywarrior.com - supporting Dr. Ron Paul for President - "Yes - we got them (Hempzels Peanut Butter Pretzel Nuggets)  & have been handing them out to everyone. Buddy loves them. I open a bag and pour them in a bowl with the bag attached to the bowl and let people try them. Everyone says they are good. You should be doing good with them.

February 6, 2008 - Great product,  however unable to read your front page..the yellow  just won't allow me.  Also  it would be nice to have the seeds without salt so those of us who do not relish salt  can enjoy.   LEIGH

February 1, 2008 - Phoned: Thank you for the pretzels, my wife and I love your Peanut Butter Pretzel Nuggets & Sourdough Pretzels, you are going to be a millionaire, we will tell our friends & family. Keep up the great work. George D. M, - Columbia, PA

January 31, 2008 - Letter: Enclosed is a check for Hempzels that you gave me at the Atlantic City Gourmet Food show. We loved the Peanut Butter Filled Hempzels & Crunchy Sourdough. Thank you - Diane J. - Logport, NJ.

January 10, 2008 Mustard   Comments: Simply stated, this is a wonderful product with no legitimate competition. I tried this at the Pennsylvania Farm Show just today, literally eight hours ago, and it truly amazed me. So much so that I bought a bottle immediately after a tasting, and I wish I had purchased more. I love mustards, and this is a truly excellent one. The addition of horseradish provides a wonderfully zesty, agreeable kick to traditional whole seed mustard, as well as makes this a truly Pennsylvanian mustard. The omega 3 and 6 health benefits are a welcomed suprise as well; I have not been able to find a mustard with such health benefits, even in health food stores. This is truly a remarkable product. I never anticipated that something I use everyday, mustard, could incorporate such wonderful health qualities. Like many people, I assumed consuming omega oils required eating foods that are not traditional, but this is apparently not the case. Unfortunately, hemp seed must be sourced from Canada as our own government refuses to help our farmers in the endeavor to create healthy, beneficial foods. This is a truly wonderful product. Thank you.  - Matthew

December 3, 2007 - My order came in, thanks for the very fast shipping. The pretzels are excellent and i plan on trying all the flavors once we have consumed this order. The observations i noted dealing with Hempzels - quick and easy payment options, easy to navigate website, friendly and fast customer service, super fast shipping and finally a great tasting product. Thanks again, Jake / Wisconsin

September 12, 2007 - Emailed: Hi Mr. House, I received my Jalepeno pretzels today and I love them!  I'm not sure if any of your customers have tried this, but I love crushing the pretzels into pieces and using them in my salads!  Today I used the Jalepeno pretzels in a mexican sald and it was fantastic! Thanks again, Becky (Wyncotte, PA)

September 1, 2007 at 07:03:31  MessageType: Praise
Subject: Products
Comments: Greetings!  I just wanted to tell you how good your products are.  We purchased the Peanut Butter Filled Pretzels and the Horseradish Mustard at a health food store in Bloomsburg.  And as a side note, your website is fun and informative.
Username: Monica (Pennsylvania) - (NOTE SPH _ Thanks Monica - spread the word & look for the new Natalies Hemp Seed Nut-Less Butter coming soon!)

August 7, 2007 Web Comments: Products
Comments: Picked up your hempzels at our local Musikfest and loved them.  Will buy them at our local health food stores!  Thanks for a great product.
Username: Ellen V. (Bethleham), PA ---

June 20, 2007 (emailed)

peanut butter nuggets are da bomb,,,,,,,there the best.period.your friend mikey. (Ohio ) -- NOTE SPH - Hey Mikey likes them, he really really likes them! - In all seriousness - thank you & spread the word!

May 25, 2007 (email message)

Hello there!  I have been enjoying your pretzels for many years now.  I purchase them from my friends Frank & Jude, who own Natural Selections (aka the Hemp Shop) on Ocracoke Island  NC.
 
I was born & raised in Lewisburg, PA, and was practically weaned on good sourdough pretzels.  When I moved to NC with my stained glass business 12 years ago, I was disappointed to find that good pretzels were not available in the local grocery stores.  (Plenty of pork & greens, but alas no hard pretzels - I guess there's just no accounting for taste ;)  So I was really excited when Jude asked me to try your hempzels.  One "peace" and I was hooked!
 
They are even better than my old favorite from PA, Wege sourdoughs, and I buy a bag everytime I visit Ocracoke.  I sell my stained glass on the Island, and I even make hemp-leaf suncatchers for Natural Selections. So in the summer, I can get a bag or two of hempzels every couple of weeks, yay!
 
I especially like the white salt on my hard pretzels, which leads to the question I have for you:  Are you putting less salt on them than you used to?  It seems to me that they just aren't as salty as they used to be a couple of years ago.  They still satisfy my deep craving for the world's best pretzels, but they could use just a little more salt lately.  I understand the current need for dietary correctness, but if you could save the saltiest pretzels (original sourdough flavor) and bag them up for your Ocracoke, NC orders, I would be eternally grateful!  (I know you can't do that - I'm a flaky artist, but not that flaky, ha-ha)
 
Anyway, keep making those great hempzels while we keep up the good fight to legalize industrial hemp!!
 
Your friend - enjoying a hempzel & a cold beer as we speak,
-Alison     Green Heron Glass Studio  ( NOTE SPH - Thanks Alison - since we sell mainly to health food stores I will work on also getting out some good ole salty pretzel "PEACES" - Enjoy the summer & much peace to you!

March 28 2007 (email message)

I just wanted to send my appreciation for you HemPretzel Nuggets with peanut butter. They are fantastic! I can't get enough of them!!! Thank you, thank you, thank you for all your amazingly delicious products. Keep up the good work. Emily N.  / Ithaca, NY

March 23, 2007 (email message) .... I'll be ordering again soon.  I love your products and so does my entire family.  We're trying to kick start a healthier life style for the summer, ya know?  Any way thanks for your great service and help. I look forward to dealing with you in the future.  Stephanie S. - NJ (thanks SPH)

March 5, 2007 at 09:55:09
MssageType: Praise / web submission
Subject: Products
Comments: Your vegan hempseed baklava is the most fantastic dessert product available. I've always loved baklava but as a committed vegan, I refuse to purchase any products that contain animal products. Thank you for fullfilling my baklava fix!
But please, get rid of the honey in your mustard. It's not necessary. Try agave nectar instead. The bees need their honey. Username: Sue P ( Thanks Sue - You know I think I'll work on that soon for the mustard - please continue to spread the word - cheers! S.P.House)

January 9, 2007 - (emailed) I just wanted to know I got your Hempzel Nuggets. I love your nuggets. I was given this as my birthday present. Well let me tell you, this is excellent. You need to let everyone know where to purchase it. It really is a treat but you neet to let people know. Thank you. Jane (SPH notes: thanks Jane - I'm doing my best)

October 20, 2006 - (mailed in) Shawn, Thank you so much for your kind, patient helpfulness. You have a great product. Sincerely, Christina L. W. Ohio

October 20, 2006 - (mailed in)Hi Shawn, Thank you so much for your time. The pretzels are delicious. It should (will :) add to a great fall fest. Sincerely, Tamara S. New Jersey

October 9, 2006 Praise

Thanks for your email.  I ordered a case of peanut butter filled pretzel nuggets.  They are awesome!  I  first discovered them at David's Market here in Columbia, MD but they are usually out of stock, so I thought I would order them directly to ensure that I always have a supply on hand for snacking.  Our 18 year old son has forgotten about potato chips and even his beloved tortilla chips since he tasted your peanut butter filled nuggets.  Thanks again for offering a healthy and delicious product.
Sincerely, Barbara M. Maryland

August 30, 2006Praise
Subject: Products
Comments: Your pretzels are so wonderful and healthy, we have switched from our family favorite that came from a local pretzel factory! All the personal care and attention really comes out in this superb product. Thank you. 

Username: christine p (Harrisburg, PA) - thanks Christine - please keep asking your stores & if they don't have them we'll ship them fresh direct to you or your family...hope to see you at the PA Farm Show January 2007.

August 22, 2006

MessageType: Suggestion
Subject: Products
SubjectOther: horseradish mustard
Comments: i purchased some mustard at one of your stores on vacation, and i totally love it!!  i am a mustard fan and it it wonderful.  i was wondering if you have a catalogue that you can send to me by mail - Priscilla E., VA

August 7, 2006

MessageType: Praise
Subject: Products
Comments: Hempzel pretzels are about the best tasting snack I have ever had.  I have recommended my local health food store (New Frontiers in Sedona, AZ) carry your product.  It is also great that Whole Foods (Phoenix) now carries your product.
Username: Sabrina K.
(Note: Thanks Sabrina, unfortunately Nature's Best (Worst?) Distributors no longer carries Hempzels so we need to ship direct - help us free the seed & ask for Hempzels = have a wonderful summer - SPH)

July 25, 2006

MessageType: Suggestion
Subject: Web Site
SubjectOther: Other
Comments: i liked your site
Username: Peter Jones
(Note: thanks Peter - it's tough not being able to afford a fulltime webperson - we are doing the best we can - keep spreading the word = SPH)

June 21, 2006

MessageType: Praise
Subject: Products
Comments: Your PB Hempzels are AWESOME!
Username: Heather W

May 8, 2006

MessageType: Praise
Subject: Products
Comments: I LOVE the garlic Hempzels!
I tried them last week and have been back to the store (Rainbow Grocery-San Francisco) twice for more.
I can't wait to try your other products.
Thank you!

Username: Linda S (      SPH notes: Thanks Linda - Rainbow Grocery is a great store - we have 5 wonderful flavors of Sourdough Hemp Pretzels and are soon going to have a Spelt Hemp Pretzel - please spread the word) 06/07 - we won't be producing a spelt Hempzel since it also has wheat/gluten....

May 7, 2006

MessageType: Complaint
Comments: Your Pumpernickel & Onion are very yummy. We bought a 10 oz bag at a grocery store for 3.29. We go on your web site and they are .70 more. Doesn't seem right. Do you have a store open to the public and what are the hours & prices, where are you located? We are from Reading PA and will drive down if the prices at the store are better. Thanks

Username: Jeffrey N. --- (SPH notes; thanks Jeffrey for the compliment and normal suggested retail for these hand rolled hemp sourdough pretzels are $3.99 - the online store price takes into account shipping / packaging / delivery - we encourage you to get them at your local store especially with the cost of gas still going up)

April 20, 2006 - Internet Note:

"I absolutely love every Hempzel product I've tried so far, especially the peanut butte nuggets! I also love that I'm dealing with a local company- that's very important!" (addition) April 23rd - we love your peanut butter pretzel nuggets and read about how your pretzel was beat out by a chocolate covered pretzel. why not create a chocolate covered peanut butter pretzel nugget (using vegan, fair-trade, organic chocolate, of course!). we can easily make these ourselves by melting chocolate chips to dip the nuggets in... but who doesn't love convenience! :D
 
Thanks so much!
Dawn S - Lancaster, PA - (SPH notes: thanks Dawn for the comments & support - new products neeed new bags & new nutritional information - presently not in the budget until sales increase nationwide BUT you are right, that's always an option..enjoy!)

 

March 28, 2006 - Internet

Shawn, got the order / I LOVE THE PEANUT BUTTER FILLED NUGGETS!!! Awesome product man! I’ll be ordering more shortly!
Thanks again!      Steve S. President/Founder Eco Lips, Inc. www.ecolips.com

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MessageType: Praise

March 27, 2006 at 11:16:30
Subject: Products

Comments: Oh my gosh!  I bought the Vegan Hempseed Baklava at the Kitchen Cook show in Fort Washington over the weekend and I'm hooked.  I can't believe how unbelievably good that was.  Thank you for making such a yummy vegan product!

Kristi - (SPH - Thanks & spread the word so you can pick it up locally in your favorite store)

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MessageType: Praise
March 23, 2006 at 17:48:21
Subject: Products

Comments: Your Peanut-butter filled Hempzels are the greatest!  They have no trans-fats and just the right amount of salt.  I am sending this from work, since I haven't yet sprung for a new computer and have no e-mail address at this time.  Keep up the good work!  I hope to try the Soft Hempzels soon, they look terrific!  Best of luck to you and your business!

Mary Beth H

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March 8, 2006 - Website: Praise

Comments: The product is great, but I can't find where to buy it.  The place I bought it doesn't carry it any more.  I live in Ephrata.

Ron L.  ( SPH - thanks Ron - try Weavers Market, Community Natural Foods, Glenwood Foods  near you! -(thanks for the compliment SPH )

March 7, 2006 - Internet:

Hi Hempzel makers
I just love your hempzels,  I have been a 27 year member of Selene Food Co-op in Media, pA.  I would love if you would pick up a bag of our sea salt at our food co-op and make your hempzels with the Sea Salt and call them Hempzels with Sea Salt. Sea Salt is better for you than regular table salt.  It has lots of minerals that the body requires.  SO one would be getting nutrition along with a great tasting pretzel.  Could you please try making them for us.  It would be a hit.
Thanks Maureena S

February 6, 2006 -  MessageType: Postcard

Dear Hempzels, We LOVE your Sourdough Hemp pretzels with Sesame Seed!! They are our favorite pretzels. the flavor and crunch are superb! We buy them at the Community Natural Food Store in New Holland, are they for sale in Ephrata? Best Wishes Dawn R. - PS Love the ingredients. Thanks for not adding sugar.

January 27, 2006 at 18:51:27
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MessageType: Praise

Subject: Products

Comments: Hemp is an awsome plant with almost limitless potential. As a consumer I can only imagine hemp being put in products because of its practicality but not the taste but in the case of hempzels it is the exact opposite. These HEMPzels are great as PRETZELS!!!PERIOD!!!

Pete G.(Pennsylvania)
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May 25, 2005 at 13:20:47 (PDT) - Internet

I think it's awesome that your company does what it does. More people need to be aware of the many uses and benefits of hemp as well as the production of it in the united states. keep up the great work and thanks a million! - Stephen, Harrisburg, PA

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April 5, 2005 at 18:57:51
MessageType: Suggestion

Subject: Products

Comments: We are having trouble obtaining your Peanut Butter filled Hempzels.
We love them and so do our customers.
When will they be available?
Our distributor can't get them.
Please let us know.
Sincerely,
Back to Basics Natural Foods
East Greenwich, RI 02818


March 21, 2005 at 21:33:47
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MessageType: Praise

Subject: Products

Comments: Great line of pretzels!  They are the best I've had.  Now if only the prices where as good as the product; they would quickly become the favorites of many more people eating their way to better health.
(anon)